Terms and conditions

For a stress-free holiday with us, please note the following information and notes:
All deliveries and services from Malisport and the Mali Ski School, based on online orders via the Internet or other online services, or on-site sales, are subject to these terms and conditions, valid as of 20/04/2022.

Proof of age with photo (passport, ID card...) is required in order to benefit from any reduced prices (children, young persons & senior citizens). If the age selected in the online shop or when booking does not correspond to the person's actual age/year of birth, the price level will be rebooked for the applicable age or, if no proof of age is provided, the full actual price will be charged. A retrospective refund will no longer be possible

Cancellation Policy

Cancellation of ski or snowboard courses/private lessons & activities that have already been booked is free of charge up to 14 days before the due start date!
In the event of a cancellation between 13 and 5 days before the start of the course, a cancellation fee of 50% of the relevant course price must be paid.
In the event of a cancellation 4 days before the start of the course or later, a cancellation fee of 100% of the relevant course price must be paid.

When booking a course with cancellation protection, which costs EUR 5.00 per course and participant, no fees will be due, provided the cancellation is made at the latest by 1 p.m. on the day before the course is dues to start.
Cancellations of rentals and lift passes are free up until the day before the service (1 p.m.), otherwise there is an additional processing fee of EUR 50.00.

Important Information for Your Ski Course/Private Course Order

If the group falls to to fewer than 4 participants for the 4-hour group course and to fewer than 3 participants for the 2-hour group course, we reserve the right to combine them or to reduce the number of teaching hours.

We reserve the right to postpone or cancel course times and course units that are not feasible for whatever reason. In the event of a cancellation, unused units will be reimbursed (the difference).

Multiple changes in teachers are possible due to the flexible way things are organised.

We do not accept any liability for accidents that occur during or before ski lessons. It is the responsibility of the course participants to take out accident and liability insurance.

Refunds due to injury or illness are only possible if a medical certificate is provided. Only days not used (the difference) will be refunded.

Course cancellations due to weather-related influences (force majeure) will not be compensated. Private courses are held in all weather conditions. Course tickets are non-transferable! Days of the course that are not used expire!

To be able to take part in the courses, you must have a valid ski pass so that you can use the gondola lifts, lifts and slopes.

Important Information for Your Ski pass Order

The use of the lifts is not included in the ski course fee.
The ski school does not provide compensation for lessons that cannot take place due to cable car and lift failures.
No compensation is provided for lost ski passes. Once issued, ski passes cannot be exchanged or transferred to other people! Any abuse of this rule will result in the pass being revoked.
Please understand that it is only possible to issue ski passes with discounts for children, young people and senior citizens if a valid photo ID is provided which shows the date of birth!

The ski passes are sold in the name and for the account of Schiregion Hochoetz Erschließungs GmbH & CoKG, Angerweg 13, 6433 Oetz, Austria

Important Information for Your Rental Order

Each renter is responsible for properly returning the equipment and is liable for this up to the amount of the sales value of the loaned product.

Location for Ski Rentals
Our rental centre with the ski depot is located directly in the Hochoetz ski area at the MALI MEETING POINT below the panorama restaurant.
As there is no descent down into the valley after Oetz, you are saved the bother of having to DRAG your equipment into the ski area. The gondola lift to the ski area starts at 8.30 a.m. from the Oetz valley station, so there is enough time on the first day of skiing to pick up equipment in the Hochoetz rental centre and get to the course on time. Of course, you can also take the equipment with you to other ski areas and hand it back at MALISPORT in Oetz on the last day of rental.

Security Package (Insurance) for Rental Equipment
There is also the option of taking out insurance for breakage and theft of rental equipment. (10% of the normal price of the equipment in question)
Our insurance grants 100% coverage in the event that equipment is broken or stolen. If no insurance is taken out, the current value of the equipment must be paid in the event of breakage or theft! Normally, your private liability insurance does not cover rental equipment. Please contact your insurance company in good time to find out about this!

Free Services Included in the Rental!
Free ski & boot depot directly in the Hochoetz ski area
These can be exchanged directly in the ski area at any time and free of charge, where service facilities are also available
Free rental helmets for all children's and youth skis

The rental equipment is sold in the name and on account of Feelfree Touristik Outdoor GmbH, Platzleweg 5, 6433 Oetz, Austria

Content of the Website

Malisport & the MALI ski school (hereinafter referred to as "Author") do not assume any liability for the quality of the information provided or for it being correct, complete or up to date. Claims for liability against the Author relating to damage of a tangible or non-tangible nature caused by the use or non-use of any information, or through the use of incorrect or incomplete information, are excluded, except in the case of demonstrably intentional or grossly negligent behaviour on the part of the Author.

All offers are subject to change and are non-binding. The Author expressly reserves the right to alter, add to or delete sections of the website or the entire offering without prior notice, or to cease publication temporarily or permanently.

References and Links

For direct or indirect references to other Internet pages ("links") which lie outside the responsibility of the Author, any liability obligation would only enter into force if the Author had knowledge of the content of the links and if it would be technically possible and reasonable for it to prevent use in the event of illegal content.

The Author hereby expressly declares that no illegal content was found on the linked pages at the time the links were inserted. The Author has no influence on the current and future design, content, or authorship of the linked sites. Therefore, the Author thereby expressly dissociates itself from all contents of all linked/connected websites which were changed after the link was placed. This statement applies to all links and redirections within the Author's website as well as to third-party entries in guest books, discussion forums and mailing lists set up by the Author.

The provider of the linked website, and not the party that merely provided the link, is solely liable for illegal, incorrect, or incomplete content on that website, and in particular for damages resulting from the use or non-use of such content.

Copyright and Trademark Rights

The Author endeavours to observe the copyrights of the used graphics, audio documents, video sequences and texts in all publications, to use self-created graphics, audio documents, video sequences and texts, or to make recourse to license-free graphics, audio documents, video sequences and texts.

All brand names and trademarks mentioned on the website, including those protected by third parties, are fully subject to the provisions of the applicable trademark law and to the ownership rights of the respective registered owners. It should not be assumed that a brand name is not protected by third-party rights just because it is mentioned on the website!

The copyright for any published material created by the Author remains solely with the Author of the pages. The reproduction or use of such graphics, audio files, video sequences, and texts in other electronic or printed publications is only allowed with the express permission of the Author.

Payment and Reservations

Payments in the booking portal
Credit card payments made to the ski school are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as TREKKSOFT TOUR BOOKING on your credit card statement. The domain in which you enter and process your payment is the property of TREKKSOFT and is operated by TREKKSOFT.

Reservations without payment in the booking portal or by email/phone

A deposit of EUR 50.00 per reservation is due. This can be sent to our IBAN account: AT35 2050 2000 0088 2704, stating the reservation/booking number – and without incurring any charges for the beneficiary.
We are also happy to send a payment link for the deposit, so the payment can be done conveniently online --> Just send an email to info@malisport.at and we will send you the link
The final payment can then be made on site, but we only accept cash payments on site! (Exceptions for lift passes) – The remaining amount can be transferred to our account no later than 1 week before arrival, or we can send you a new payment link if necessary.

Place of Jurisdiction, Place of Performance and Choice of Law

The place of performance is the central establishment (Oetz) of the ski school/ski rental. For disputes, the court having jurisdiction at the location of the central establishment of the ski school/ski rental (Silz District Court) has jurisdiction. Austrian law shall apply. The contract language is German.

Platzleweg 8 - A-6433 Oetz - Directors: Thomas und Markus Mahlknecht
Headquarter & main store: Hauptstrasse 47 - A-6433 Oetz - phone: +43 5252 642730